Author: Cyrus

A luxury brand is actively looking for experienced CS/ after sales calibres to provide excellent services to their VIP customers.

Main duties:

• Responsible for premium after sales and repair services
• Provide high quality customer services, handle customer enquiries efficiently
• Handle incoming email and phone enquiries in a professional manner
• Repair registration and general administrative duties

Requirements

• Degree holder with minimum 8 years experience in retail industry
• Strong troubleshooting and interpersonal skills
• Detail-minded with good business sense
• Fluency in verbal and written English, Cantonese and Mandarin
• Less experience will be considered as After Sales Services Executive

Please contact Cyrus Chan at 9109 0906 for a confidential discussion, or Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly

Our clients, all well-known global retail groups, are looking for various IT Professionals to join their IT team. They offer attractive package to the right calibers.

 Responsibilities

• Understand business requirement and retail application needs
• Support applications including POS, CRM & traffic count etc
• Provide training to end-users on POS/CRM
• Provide support on retail infrastructure setup
• Lead the POS system enhancement implementation process
• Manage helpdesk and backup team

Requirement

• Degree in IT / Computer Science or related disciplines
• At least 3 Years experiences in programming and Application Support
• Experience in supporting retail POS & CRM
• Solid experience in MS SQL
• Good spoken and written English and communication skill
• Self-motivated & good team player

Please contact Cyrus Chan at 9109 0906 for a confidential discussion, or Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly

An international reowned retail group is actively hiring an experienced Senior Accountant to work on GL activities. The right calibre will have the chance to be promoted to AM.

Responsibilities:

• Lead the brands’ month end closing and management reporting including all GL activities in HK and Macau
• Assist in budgeting exercises, cash flow and forecast VS actual variance analysis
• Prepare monthly balance sheet reconciliation and schedules
• Handle intercompany expenses recharge, monitor fixed asset and CAPEX report
• Prepare annual audited financial statement and tax filing
• Vendor master data maintenance and local management report
• Regularly report to HQ and participate in ad hoc projects

Requirements:

• Bachelor Degree in Finance & Accounting discipline
• At least 5 years relevant GL accounting experience, preferably in retail/ fmcg industry
• With ACCA / HKICPA qualification or equivalent an advantage
• Able to work in dynamic environment and communicate with different business units
• Able to meet tight reporting deadlines in a fast pace environment
• Experienced in using MS Dynamics AX system
• With the potential growth to be promoted to Assistant Manager

Please contact Gladys Yuen at 3905 1810 for a confidential discussion, or Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly

A large and fast expanding IT solution service provider is actively looking for Desktop Support to join their team. They offer attractive remuneration and excellent career development to qualified candidates. 

Responsibilities:

• Provide on-site technical support to clients
• Solve and follow up with clients on technical issues and queries
• Support and troubleshooting the MS Windows OS

Requirements:

• Diploma Graduate or above in I.T or related subjects
• Minimum 3 years exp in relevant experience
• Good knowledge in Microsoft OS & PC hardware & software
• Candidates with less experiences will be considered

Please contact Cyrus Chan at 9109 0906 for a confidential discussion, or Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly

Click to apply

Our Clients- Global renowned brands, are actively looking for experienced expertise to join their energetic and ever-growing teams.

Brand Ambassador & Customer Services officer

• Handles Inbound and outbound customer via telephone, email and other media
• Deliver brands information to customer
• Handle customer feedback / complaint
• Work closely with different internal party for repair and after – sales requests
• Handle and support any ad-hoc task assigned

Job Requirements

• Diploma or Degree holder in any discipline
• Minimum 3 years relevant experience in retail / customer services / Telesales
• Good customer service skill with telephone manner
• Good communication and interpersonal skills
• Good spoken & written English, Cantonese and Mandarin

Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly

Click to apply

We are actively hiring HR specialists for two international brands. They offer good career prospect and fringe staff benefits for the right candidates.

Human Resource, AM/ Senior Specialist (Luxury retail)

• Perform all rounded HR duties including recruitment, C&B and employee relationship
• Handle payroll duties and liaise with finance department
• Maintain close staff relationship and address to any HR issues when needed
• Provide development training to frontline staff
• Be the PIC of HR events and able to perform ad hoc duties

Senior HR Officer/ HR Officer (Contemporary retail, international brand)

• Perform all rounded HR duties including recruitment, C&B and employee relationship
• Handle payroll duties and liaise with finance department
• Maintain close staff relationship and address to any HR issues when needed
• Provide development training to frontline staff
• Be the PIC of HR events and able to perform ad hoc duties

Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly

Our Clients- Global renowned brands, are actively looking for experienced expertise to join their energetic and ever-growing teams.

Main Responsibilities

• Reaching the targets and goals set for area
• Recruiting and training sales staff
• Developing sales strategies and setting targets
• Keeping up to date with products and competitors
• Establishing, maintaining and expanding customer base

Job Requirements

• University graduate with business/marketing is advantage
• Minimum 5 years of sales and management experience
• Excellent analytical and problem solving skills
• Excellent interpersonal, communication and presentation skills
• Fluent in Cantonese, Mandarin & English

Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly

Our Clients- Global renowned luxury brands, are actively looking for experienced expertise to lead their marketing team. 

Main Responsibilities

• Lead the team to execute ATL, BTL, advertising and marketing campaigns
• Plan and implement product marketing strategies and align with the brand image
• Design strategic plan for product launches and manage new product launch schedule for different categories
• Work out and control marketing budget
• Work close with internal PR and CRM departments and external vendors to ensure smooth running of marketing activities

Job Requirements

• Degree in Marketing or relevant disciplines
• Minimum 5 years product marketing experience preferably with FMGC background
• Detail minded, self-motivated and able to think out the box
• Able to work under tight deadline
• Fluent in English and Chinese

Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly

Our Clients- Global renowned luxury brands, are actively looking for experienced expertise to lead their energetic sales team. 

Main Responsibilities

• Achieve sales turnover in the boutique
• Manage and oversee daily store operation
• Maintain close relationship with VIP/VVIP
• Participate in joint promotions and events on boutique level
• Provide the highest level of client services to support the growth of sales

Job Requirements

• Minimum 8 years of retail experience preferably from luxury brands
• Strong sense of luxury services and aesthetics, with knowledge & experience of CRM
• Strong ability in staff management
• interpersonal skill and team oriented
• Fluent in Cantonese, Mandarin & English

Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly

Click to apply

Our clients – Global renowned brands, are actively looking for experienced expertise to join their energetic and ever – growing teams.

 Responsibilities:

• To support wide spectrum of HR functions including recruitment & selection, payroll administration, compensation & benefits
• To prepare and consolidate different kind of HR reports
• To review and streamline HR work processes and procedures
• To support ad hoc duties, projects and activities as assigned

Requirements:

• University graduate and/or holder of equivalent professional qualification in HR
• 5 years relevant HR experience in retail industry
• Proficient in MS Excel, Word, PowerPoint & Chinese Word Processing
• Fluent written and spoken in English, Cantonese and Mandarin
• Immediately available is highly preferred. Good commend in English and Mandarin

Interested parties, please send your updated CV with current & expected package asap.

All information collected will only be used for recruitment purpose and strictly confidential.