Asst HR C&B Manager (Retail company, up to 35K)

Gladys March 23, 2018

We are actively hiring a seasoned Asst C&B Manager for a large famous group. They offer attractive package and excellent staff benefits for the right candidate.

Main responsibities:

  • Lead a small team to perform overall C&B duties including cost budgeting, payroll and incentive scheme, annual salary review and taxation, compensation and staff benefits and such
  • Advise on any C&B related issues and prepare regular C&B analysis report
  • Ensure timely payroll management and support HR system enhancement 
  • Lead C&B survey to keep track with market and make sure the C&B procedures are complied with regulatory requirements
  • Participate in ad hoc C&B project as assigned by management and Headquarter

Main requirements:

  • Degree holder with at least 6 years relevant experience in payroll admin, taxation and other C&B related experience preferably in retail industry or MNC;
  • Well-versed in Employment Ordinance and HR related regulations in HK and Macau
  • Able to work in a fast-paced environment and under tight schedule
  • Detail-minded with good numerical and analytical skills
  • Excellent interpersonal skills with all levels
  • Good command in both spoken and written English and Chinese
  • Good command in MS Excel and Powerpoint is a must
  • Short notice is an advantage

Please apply by sending your CV in word file with current & expected salary and notice period to [email protected]. Or you may contact Gladys Yuen at 3905 1810 for a confidential discussion.

position filled red

Sales Assistant / Customer Services / Sales Associate – 顧客服務助理 / 店舖銷售顧問/銷售助理

Gladys March 23, 2018
  • 中五程度畢業
  • 最少 1年以上零售經驗 , 有高級時裝/鐘錶珠寶/ 手提電話/電訊服務經驗者優先考慮
  • 良好中英文、國語溝通技巧及銷售能力
  • 主動熱誠，親切有禮
  •  處理店鋪日常運作
  • 接待顧客的查詢、瞭解顧客的需求並完成銷售
  • 按指引協助完成貨品銷售記錄、盤點等工作

Interested parties, please send your CV in word file with current & expected salary by clicking below:

All information collected will only be used for recruitment purpose and kept strictly confidential.

position filled red

Finance Director/ Head of Finance & IT (Retail background preferred)

Gladys March 23, 2018

A global retail brand is actively hiring an self-motivated and energetic Head of Finance & IT to join their well established team and contribute to the growth of the company.

 Major responsibilities:

  • Oversee the overall P&L and facilitate business strategy by analyzing KPIs and actual VS forecast plans
  • Lead a team to manage the company’s FP&A, budgeting plan, taxation and full spectrum of finance & accounting in Greater China.
  • Conduct treasury and annual audit process across the regions
  • Review the existing sales process, performance and pricing structure for new products to strengthen the business model
  • Supervise IT team to ensure operations of retail systems and daily operations
  • Advise on legal and commercial matters which are align with company policy
  • Work closely with HR department to ensure productive manpower training
  • Work closely with com sec department to ensure statutory compliance

 Requirements:

  • Degree holder in related fields and be a qualified Accountant.
  • At least 10 years relevant experience in which 5 years in a leading position fm retail or MNC, with previous auditing background gained fm big 4 preferred.
  • Familiar with POS systems and able to lead IT team
  • Strong data analytical capability is a must, able to define problems and solutions
  • Proactive with a high sense of responsibility and organization
  • Excellent communications skills with internal and external with good leadership
  • Good command of written and oral Chinese and English- able to communicate with HQ in Europe and colleagues in PRC

Interested parties, please contact Gladys Yuen at 3905 1810 for a confidential discussion, or send your CV in word file with current & expected salary by clicking below:

Click to apply

All information collected will only be used for recruitment purpose and kept strictly confidential.

position filled red

Customer Service – Call Center

Gladys March 23, 2018

Job Responsibility :

  •  負責接聽電話、及查詢 (不需cold call)
  • 為客戶建議合適的產品，輸入訂單資料
  • 加強及建設客戶基礎以達到指定銷售目標
  • 與現有或潛在客戶建立及發展優質客戶關係

Job Requirement

  • 持中五或以上學歷
  • 以客戶為先，積極主動
  • 良好廣東話、普通話、英文，書面和電話對答
  • 良好中英文電郵溝通技巧
  • 持有相關客戶服務經驗，及問題解決技巧者佳
  • 願意輪班工作者優先

Interested parties, please send your CV in word file with current & expected salary by clicking below:

All information collected will only be used for recruitment purpose and kept strictly confidential.

position filled red

Sales Associate / Senior Sales (高級時裝/鐘錶珠寶/ 手提電話/電訊服務)

Gladys March 23, 2018
  • 中五程度畢業
  • 1年以上時裝銷售經驗, 有高級時裝/鐘錶珠寶/ 手提電話/電訊服務經驗者優先考慮
  • 良好中英文、國語溝通技巧及銷售能力
  • 主動熱誠，親切有禮
  • 經驗較多者可申請資深售貨員

Interested parties, please contact Sanny Wu at 2162 7330 for a confidential discussion, or send your CV in word file with current & expected salary by clicking below:

Click to apply

All information collected will only be used for recruitment purpose and kept strictly confidential.

Manager/ Shop Manager – Telecommunication

Gladys March 23, 2018
  •  F.5 + ８年或以上電訊銷售和客戶服務，及包括４年管理層經驗
  • 能操流利廣東話、基本普通話及英語
  • 具有強烈市場觸覺，能在壓力下工作
  • 擁有卓越領導才能，良好解難技能及溝通技巧
  • 願意擔當輪班工作，並在周末及公眾假期工作
  • 具良好市場觸角、銷售及顧客服務技巧
  • 具獨立處事及危機應變能力
  • 主動積極、對工作有熱誠及責任感

Interested parties, please send your CV in word file with current & expected salary by clicking below:

All information collected will only be used for recruitment purpose and kept strictly confidential.

position filled red

 

Head of Sales & Customer Management

Gladys January 18, 2018

Our Client, a leading e-solution services organization is seeking strong Sales Leader from IT Solution related industry to lead their Sales team and to drive revenue growth for the organization. This position is expected to support the Chief Executive to identify business opportunities, drive and deliver revenue of the Company’s products and services in target industries through customer development, marketing, key accounts management and membership development.

Responsibilities

  • Responsible for creating business opportunity in e-solutions for retail consumer business, food, e-Com and Healthcare, from concept to strategy formulation and implementation.
  • Drive Business Development Team to develop and close business opportunities, lead Go-To Market plan and strategy.
  • Devise and implement the growth strategies and campaigns for recruitment of new customer members and retention of existing members of the Company. Develop and implement strategy for increasing direct/indirect revenue with members
  • Drive and achieve revenue and business target by expanding membership base to serve a wider business community and further the adoption of services to ensure a greater value is delivered to existing members with enhanced supply chain competence and brand equity.
  • Develop effective programs for customer growth, retention and relationship management. By formulating and executing Membership Engagement Plan in target industries and driving loyalty and member retention.
  • Provide analysis of existing programmatic and membership materials as well as membership retention rates and opportunities for improvement. Constantly keeping abreast of changes in the market or members requirement, and identifying the selling opportunity for product and service of the organization
  • Provides short- and long-term market forecasts and reports by analytical marketdata.
  • Fully accountable for customer prospecting, tendering & Proposal management process.
  • Achieves financial objectives by preparing an annual budget and target

Requirements

  • Minimum of 15 years of sales and marketing experience in Consumer Packaged Goods, Food services, Apparel and Healthcare related industry with focus in B2B or solution marketing
  • Fully P& L accountable and with previous proven track record in driving business result and able to achieve revenue target
  • Excellent spoken and written communication skills in English and Chinese-
  • Proven experience in execution (eg CRM, ERPs) and customer service processes
  • Strong capability in Digital Marketing platform with excellent connection with all social media channels
  • Good interpersonal and people management skills
  • High proficiency in Power point/ Excel/ Word

Please send your resume with expected salary to us as soon as possible

position filled red

Head of Membership

Gladys January 18, 2018

Our Client, a leading Technology Solution Company is inviting strong Membership and Customer Service Manager to join their fast growing team. This position is responsible for further developing an effective program of membership grow, retention and relationship management etc.

 

Responsibilities

  • Able to develop effective programs for membership growth, retention and relationship management.  By formulating and executing Membership Engagement Plan in target industries and driving loyalty and member retention.
  • Responsible for delivering quality services by providing a fast, accurate and effective membership administration system including membership application, renewal, termination, invoicing and payment tracking, etc.
  • To develop and execute the strategic partnership program aiming to grow the membership base and to manage helpdesk support and provide customer service to overall members.
  • To identify business opportunities, drive and deliver revenue of the company’s products and services in target industries through membership engagement programs.
  • Coordinate and work with relevant stakeholders in other departments to complete and close sales, eg. Customer Development, Marketing, Industry Engagement and Solution & Professional Services teams

 

Requirements:

  • University graduate with minimum 6 years’ relevant experience in managing membership / customer services function.  Strong background of customer service experience is a must.
  • Strong analytical skills and experience in developing business cases and analyzing program effectiveness.
  • Experience in planning and designing customer survey, perform analysis, present findings and recommendation
  • Customer-oriented, well-organized, strong business acumen with good problem solving skills
  • Excellent communication in both English and Chinese
  • Computer literate and good at data base management and CRM system

 

Please send your resume with expected salary to us as soon as possible

 

Personal data will be used for recruitment purpose only.

 

Relationship Manager – High Net-worth Channel

Gladys December 8, 2017

Our client, a leading insurance company with her newly established branch in Hong Kong, is looking for high caliber candidates to join their team.

Responsibilities: 

  • Provide financial advice and services to High Net-worth clients of the company
  • Identify client needs and provide necessary financial planning
  • Follow up with client on account opening and documentation
  • Client database will be provided
  • Attractive basic salary and generous commission/bonus

Requirements:

  • University graduate with relevant experience
  • A team leader/player with good understanding of financial products and services
  • Pro-active, independent, customer-focus and with good communication skills
  • Excellent command of spoken Putonghua is preferred
  • Fresh graduate are welcome for Assistant Relationship Manager
  • IANG candidates are welcome

Please send your resume with expected salary to us as soon as possible

Personal data will be used for recruitment purpose only.

position filled red

VIP Centre Manager – Wealth Management

Gladys December 8, 2017

Our Client, a well-established insurance platform, with brand new launch of wealth management products, is looking for a Centre Manager for their VIP Centre.

Job Responsibilities:

  • Responsible for managing the smooth running of the newly set up VIP Centre for servicing high-net-worth customers ;
  • Manage and oversees the operation efficiency of the Customer Service Centre
  • Responsible for training of new staff and setting operation procedures and standard guild lines
  • Servicing daily HNW customer’s enquiries, compliant or any related matters
  • Coaching and building up the customer service team

Job Requirements:

  • Degree holder in finance or other related discipline;
  • At least 5 years’ or above experience in banking or financial industries of which at least 3 years’ relevant experience in serving high-net-worth clients;
  • Excellent customer service skills,
  • Strong leadership, customer relationship, interpersonal and analytical skills;
  • Proficiency in both written and spoken English, Cantonese and native in Putonghua is preferred.

Interested party, please send your resume with current and expected salary by clicking “Click to apply” below.

 Personal data collected is strictly for recruitment purpose only.

position filled red