Our Client, a well-established insurance platform, with brand new launch of wealth management products, is looking for a Centre Manager for their VIP Centre.
Job Responsibilities:
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Responsible for managing the smooth running of the newly set up VIP Centre for servicing high-net-worth customers ;
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Manage and oversees the operation efficiency of the Customer Service Centre
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Responsible for training of new staff and setting operation procedures and standard guild lines
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Servicing daily HNW customer’s enquiries, compliant or any related matters
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Coaching and building up the customer service team
Job Requirements:
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Degree holder in finance or other related discipline;
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At least 5 years’ or above experience in banking or financial industries of which at least 3 years’ relevant experience in serving high-net-worth clients;
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Excellent customer service skills,
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Strong leadership, customer relationship, interpersonal and analytical skills;
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Proficiency in both written and spoken English, Cantonese and native in Putonghua is preferred.
Interested party, please send your resume with current and expected salary by clicking “Click to apply” below.
Personal data collected is strictly for recruitment purpose only.
