– Senior E-Commerce Manager, Retail (50-70K pm)

An international retail brand (Lifestyle) is hiring a seasoned Senior E-Commerce Manager to draw online business and drive traffic from online to offline (O2O) to secure a strong brand & competitive position in the APAC market.

Main responsibilities:

  • To set up the online business for the brand in APAC regions under the HQ’s guideline
  • To take care of the whole ecommerce operation and logistic within the regions
  • To decide the merchandise mix and pricing on the e-commerce platform
  • To plan and implement innovative digital marketing strategies to achieve e-business goal
  • To work closely with internal departments and external vendors to ensure smooth logistic and operations
  • To monitor business results and campaigns effectiveness
  • To work closely with HQ on business review 

Requirements:

  • Degree holder or above in Marketing/ E-commerce or related discipline
  • At last 8 years of relevant e-commerce experience across APAC in retail industry
  • Self-starter, good planning, analytical and organizing skills with strong business sense
  • Hands-on ecommerce operations and capability to work with HQ directly
  • Good command of spoken and written English and Chinese
  • Less experience will be considered as E-Commerce Manager

Interested parties, please contact Cyrus at 9109 0906 for a confidential discussion, or send your updated CV (in word file) with current & expected package by uploading the file below:

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– Assistant CRM Manager (Retail/ FMCG) (up to 35K pm)

A famous retail brand is hiring an energetic and committed Assistant CRM Manager to join their well established and still growing team. 

  • To deliver CRM Strategy and manage CRM budget
  • To develop and execute CRM projects to drive customer loyalty
  • To analyze, monitor and maintain customer database for all marketing programs and initiatives.
  • Work with IT & other partners for system enhancement across all CRM solutions with flawless support.
  • To develop and implement in-store event, VIP events, roadshows and promotional activities to drive traffic and sales

Requirements:

  • Degree Holder in Marketing, Communication or related disciplines
  • At least 4 years CRM experience in HK and PRC
  • Familiar with CRM System
  • Knowledge of POS System and computer skill
  • Good command of English and Chinese (Cantonese and Mandarin)
  • Results-driven with excellent execution

Interested parties, please contact Cyrus at 9109 0906 for a confidential discussion, or send your updated CV (in word file) with current & expected package by uploading the file below:

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– Retail Operation Manager (55k)

Our Clients- Global renowned brands, are actively looking for experienced expertise to join their energetic and ever-growing teams.

Responsibilities:

Sales and Operations Management

  • Act as a middleman between the retail team and all other departments, maintain a good relationship with third-party logistics provider and suppliers to ensure smooth operations.
  • Assist boutiques to achieve sales target set through event support, service standard monitoring and follow up.
  • Coordinate sales results of each boutique to General Manager and assist in stock allocation.
  • Support store daily operation to ensure shops are smoothly operated daily and consistency across the chain, coaching and monitoring execution level across stores, regular updating of store operation SOP and operation manual.
  • Support retail team to achieve the assigned KPIs, frequent review with Boutique Managers on possible solutions to increase productivity and maximize sales generating opportunities.
  • Work with General Manager on the development and implementation of all customer service initiative, employee incentive programs, and staff development programs.
  • Regularly evaluate store manpower (roster/ sick leave record/ annual leave planning).
  • Ensure all corporate identity guidelines are properly implemented in all markets for uniforms, store stationery, letterheads.

Administration and Reporting

  • Act as a key contact point regarding all Opex issues and assist the General Manager to monitor the controllable cost.
  • Work with Headquarter and local project management team /contractors in boutiques opening and/or renovation and regular maintenance work. Ensure to meet the project deadline.
  • Prepare monthly invoicing with HQ/ local Finance. Ensure all invoices and quotes received are in good order and following up on payment process.
  • Coordinate local market competition information.
  • Consolidate store and materials ordering, including VM materials, uniform, stationeries etc..
  • Plan / Organize retail meeting follow up matters or issues arisen from Retail Meetings
  • Handle store petty cash claims and shop expenses invoices, ensure all invoices and quotes received are in good order, and following up on payment process.
  • Prepare operational reports and administrative support to Retail team.
  • Other ad-hoc tasks as assigned.

Requirements

  • Bachelor Degree in Operations or related disciplines in retail.
  • Minimum 10 years of solid experience in Retail Operations, preferable in Luxury Watch & Jewellery or Fashion industry.
  • Computer literacy, proficient in MS Office and Chinese Word Processing.
  • Knowledgeable in POS System, SAP and data analysis.
  • Possesses entrepreneurial mindset, good business sense, mature and high integrity.
  • Excellent interpersonal skills and presentation skills, customer-oriented.
  • Good planning and organizational skills.
  • Attentive to details.

Interested parties, please contact Cyrus at 9109 0906 for a confidential discussion, or send your updated CV (in word file) with current & expected package by uploading the file below:

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– Store Planning Officer (up to 25K x 13 months)

A global well-known brand is hiring Store Planning Officer to join their professional team. 

Responsibilities:

  • Provide facilities and maintenance service for all own POS
  • Support store renovation and opening
  • Handle tendering process and related documentations with store and relevant parties
  • Co-ordinate all necessary repair and maintenance work of POS
  • Be the coordinator with different departments and parties

Requirements:

  • Diploma or above Interior Design or relevant disciplines
  • Minimum 2 years’ relevant experience in related field
  • Proficient in AutoCAD & MS office
  • Able to work independently, good interpersonal and communication skill
  • Good command in written & spoken English and Chinese

Interested parties, please contact Cyrus at 9109 0906 for a confidential discussion, or send your updated CV (in word file) with current & expected package by uploading the file below:

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– Trade Marketing Manager/ Retail Marketing Manager (35-45K)

Two international luxury FMCG brands are urgently looking for experienced and passionate candidates to join their marketing team to look after the trade marketing activities.

  • Plan and execute year round trade marketing activities with business partners such as shopping malls and explore new collaboration opportunities
  • Work with the team and other departments on budgeting and trade calendar of activities
  • Execute promotion programs and make sure they are up to the brand’s standard
  • Take care of stock control and logistics of GWP and promotion sets
  • Measure on the promotion results and increase the brand’s awareness

Requirements:

  • Degree holder in Marketing or related subjects
  • At least 5 years of retail marketing/ trade marketing experience in beauty or FMCG industry. Prior experience working in shopping mall with connection with trade partners and landlords is an advantage.
  • Good team player with good interpersonal skills
  • Detail-minded and able to meet deadlines
  • Proficient in both English and Chinese is a must
  • Less experience will be considered as Assistant Manager

Interested parties, please contact Gladys at 3905 1810 for a confidential discussion, or send your updated CV (in word file) with current & expected package by uploading the file below:

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– AHRM/ HRBP (Luxury retail/ beauty)

We are urgently hiring HR expertise for a very reowned companies with very attractive package and excellent career path. Candidate with immediate availability is highly preferred.

Job Duties:

  • Responsible for all rounded HR functions including reporting, staffing & recruitment, staff development, performance management and employee relations
  • Derive HR initiatives and HR projects in enhancing performances, headcount forecasting and budgeting, C&B, learning and development, employee engagement activities etc
  • Handle end to end recruitment process ranging from sourcing, interview, offering and onboarding.
  • Be the contact person with divisional head to review and update HR policies

Requirements:

  • Degree holder with 5 years relevant experience in which at least 2 years in a managerial role, prior experience in retail or service industry is a must.
  • Experienced business partner with strong generalist background.
  • Outstanding interpersonal and communication skills is essential.
  • Passionate in HR and people management

Please contact Gladys Yuen at 3905 1810 for a confidential discussion. Or you may send your updated CV in WORD format with current & expected package.

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– Marketing Officer (Luxury Brand, 1-year renewable contract) (14-25K)

A famous lifestyle retail brand is hiring an energetic and committed Marketing Assistant to join their well established and still growing team. 

Main responsibilities:

  • Assist in marketing activities
  • Provide admin support to team
  • Work closely with internal and external parties
  • Assist ad hoc work and project 

Requirements:

  • High diploma in above in Business Administration, Marketing, Statistics or related disciplines
  • At least 1-3 years of relevant experience in luxury retail/fashion industry
  • Proficiency in MS Office (Excel)
  • Fluency in spoken and written English & Chinese

Please contact Gladys Yuen at 3905 1810 for a confidential discussion or click below to send your updated CV (in word file) with current & expected package.

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– Sales Associate / Senior Sales (高級時裝/鐘錶珠寶/ 手提電話/電訊服務)

  • 中五程度畢業
  • 1年以上時裝銷售經驗, 有高級時裝/鐘錶珠寶/ 手提電話/電訊服務經驗者優先考慮
  • 良好中英文、國語溝通技巧及銷售能力
  • 主動熱誠,親切有禮
  • 經驗較多者可申請資深售貨員

Interested parties, please contact Gladys Yuen at 3905 1810 for a confidential discussion, or send your CV in word file with current & expected salary by clicking below:

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– Merchandising Assistant/ Brand Assistant (Retail)

The Merchandising Assistant is responsible for executing multiple tasks that will support Merchants and Planners from all Product Groups in optimizing use of the system and ensuring data consistency. Main tasks are related to SKU & Purchase Orders creation/ maintenance and Price changes in PIM, SAP, and DFS Merchandising System. Additional tasks will also relate to Vendor Support Terms, Reverse Logistics, Reporting and Defective Items processing.

The Merchandising Assistant is also responsible for assisting both Merchandising Services Manager and Director to lead the standardization and industrialization of some merchandising processes and tools.

Merchandising & Planning

  • Consolidate and upload product information into system from DFS standardized templates
  • Follow up with Vendors for missing product information
  • Execute SKU creation, SKU maintenance and vendor Purchase Order creation
  • Reconcile brand’s order confirmation with DFS orders
  • Tracking purchases orders status
  • Execute Price Changes and follow up on VST document creation
  • Follow up on reverse logistics document creation
  • Communicate with internal and external Partners to resolve issues related to product data, purchase orders and vendor support

Data Governance & Reporting

  • Liaise with Merchandise Systems team to execute quality check and maintain data governance
  • Perform penny retail reports and communicate missing information to the merchants
  • Produce standardized reports for internal Partners
  • Extracting master data to perform data quality check and management
  • Offer solution to improve effectiveness and efficiency

Qualification

  • University Degree with 1-2 years’ experience in related industry
  • Previous merchandising or planning or Shared Services Centre preferred
  • Proficient in MS excel, MS Word and PowerPoint
  • Excellent at problem solving and handling multiple priorities
  • Very detail-oriented with a high level of accuracy and ability to detect data inconsistencies
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– Senior After Sales Services Executive (Famous retail brand)

A luxury brand is actively looking for experienced CS/ after sales calibres to provide excellent services to their VIP customers.

Main duties:

  • Responsible for premium after sales and repair services
  • Provide high quality customer services, handle customer enquiries efficiently
  • Handle incoming email and phone enquiries in a professional manner
  • Repair registration and general administrative duties

Requirements

  • Degree holder with minimum 3 years experience in retail industry
  • Strong troubleshooting and interpersonal skills
  • Detail-minded with good business sense
  • Fluency in verbal and written English, Cantonese and Mandarin
  • Less experience will be considered as After Sales Services Executive

Please  contact Cyrus Chan at 9109 0906 for a confidential discussion, or APPLY NOW by sending your updated CV (word format)  with current & expected package.

All information collected will only be used for recruitment purpose.

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